FAQ

Our target customers are active individuals and families who value both style and functionality in their footwear and apparel. Whether you’re an urban explorer, hiking enthusiast, or simply looking for comfortable everyday wear, we cater to your adventurous spirit with versatile options for men, women, and children.

We offer a carefully curated selection that blends outdoor functionality with urban style. Our products range from rugged hiking boots to fashionable sneakers, practical outerwear to comfortable hoodies – all designed to transition seamlessly from city streets to mountain trails.

Yes! We carry Kids’ Sets and various footwear options suitable for younger adventurers. Look for the “Kids’ Sets” category in our menu.

Our footwear collection includes boots, heels, hiking shoes, sandals, sneakers & athletic shoes, and slippers – covering everything from casual wear to specialized outdoor gear.

We offer both! In addition to individual items like pants, shirts, and outerwear, we have coordinated sets in our “Kids’ Sets” and “Outerwear Pants and Sets” categories.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.

We process orders quickly to get your gear to you fast. If you need to make changes, please contact us immediately at [email protected] and we’ll do our best to accommodate your request.

We ship worldwide, excluding some Asian countries and remote regions. Our Colorado-based team ensures your order is handled with care no matter where your adventure takes you.

All orders are processed within 1-2 business days. You’ll receive a shipment notification with tracking information when your order leaves our warehouse.

Remember that tracking updates typically only occur on business days (excluding weekends and holidays). International shipments may also experience delays at customs. If your tracking hasn’t updated for several days, feel free to contact us for assistance.

We offer easy returns within 15 days of delivery if your order doesn’t fit or meet your expectations. Your satisfaction is our priority – we want every step in The Shoe Wardrobe gear to feel perfect.

Please contact our customer service team at [email protected] with your order details. We’ll guide you through the simple return process.

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method for returns.

Our friendly Colorado-based team is always ready to help at [email protected]. You can also reach us at our physical address:
8935 Cole Dr, Arvada, US 80004

Absolutely! We’re happy to provide sizing recommendations based on your needs and the specific products you’re considering. Just contact us with your questions.